Legal
AI Policy
Where AI is used, where it is not, and what a person checks before it reaches you.
Last revised: 17 September 2026
1. The short version
AI writes your performance plan. AI answers you in the chatbot. AI does not write the articles, the toolkits, or anything in the Stronger Minds, Stronger Players series, and it never makes a decision about your health.
Every plan is read by Emily before it reaches you while the platform is in its early phase.
2. Where AI is used
| Feature | AI involved | Human review |
|---|---|---|
| Mental performance plans | Yes, written from your intake form | No. Standard plans send automatically. Pregnancy, postpartum, endometriosis and return-to-play plans are read by Emily first |
| Saoirse, the chatbot | Yes, responses generated live | No, but tightly constrained and it halts on crisis topics |
| Blog articles and toolkits | Drafting support only | Yes, written and edited by Emily |
| Stronger Minds, Stronger Players | Drafting support only | Yes, plus expert panel review |
3. Which model, and who sees your data
Plans and chatbot responses are generated using Anthropic's Claude. Your intake answers are sent to Anthropic to produce your plan. Anthropic acts as a processor and does not use your data to train its models.
The full list of processors, what each one receives, and how long data is kept is in the Privacy Policy.
4. AI gets things wrong
AI can produce content which is inaccurate, generic, or simply not right for you. Your plan is sent to you without a person reading it first, so you are the first human to see it. Read it with that in mind and use your own judgement. If something looks wrong, or does not sit well, do not push through it. Use the report link on your plan email or contact Emily and it will be looked at.
5. What AI is never used for
- Diagnosing anything, or telling you whether you have a condition.
- Deciding whether you should train, play, or rest through an injury.
- Replacing your GP, physio, or a qualified mental health professional.
- Handling a crisis. Both the chatbot and the plan generator are built to stop and direct you to support services if you disclose thoughts of self-harm or suicide.
- Making automated decisions with legal or similar significant effects on you, within the meaning of UK and EU GDPR Article 22.
6. Citations
Any claim drawn from research carries a real, checkable reference. Where a piece cites a study, that study exists and says what we say it says. Fabricated or invented citations are not acceptable here, and if you ever find one, report it and it will be corrected.
7. Your choices
- You do not have to use the AI features. Every article and toolkit on the site is free and involves no AI at the point you read it.
- You can ask for a human response instead of a chatbot one by emailing Emily directly.
- You can ask for your intake data and generated plan to be deleted. See the Privacy Policy for how.
8. When this changes
Autonomous delivery went live on 27 September 2026. Standard plans are now written and sent without a person reading them first. The four specialist tracks (pregnancy, postpartum, endometriosis, return to play) and any case carrying a clinical flag still route to Emily, and a disclosed crisis still stops plan generation altogether.
Further changes to how AI is used here will be announced in advance and this page will be updated with the date they take effect.
9. Contact
Questions about how AI is used here, or about a specific plan, email emilyphelan@mindthegael.co.uk.
If you need urgent support, the Support Resources page lists professional services. In immediate danger, call 999 or 112.